The certificate in Business Management Program seeks to prepare students for effective participation in the business world. The goal of the program is to enable graduates apply sound business principles. The broad based courses covering various aspects of business management, lays a strong foundation for the graduate to pursue further studies in Business Administration and Management. It will help self-employed and young entrepreneur to develop practical skills for managing their businesses effectively. It will also help those that intends to join clerical staff cadre from non-clerical job roles (security, cleaning, plumbing, etc)
Target Audience: Clerical and Executive officers engaged in office duties and routines as well as those not in management science field of studies. Non-clerical staff that have attained SSCE and now hope to join the clerical staff cadre. Self-employed and young entrepreneurs.
5 O’L Credit passes with at least a Pass in English Language and Mathematics. Experienced/matured candidates that demonstrate sufficient background knowledge by passing entrance examination and interview may also be considered for admission.
Two Semesters of Three Months per Semester.
1ST SEMESTER (3 MONTHS)
|1.||CBM 101||Principles of Management||2|
|2||CBM 103||Business Communication||2|
|3||CBM 105||Business metrics and quantitative methods||2|
|4||CBM 107||Technology for business||2|
|5||CBM 109||Business Environment||2|
|6||CBM 111||Computer and Data Processing||2|
2nd SEMESTERS (3 MONTHS)
|1.||CBM 102||Managing People, Products and Services||2|
|2||CBM 104||Digital Book Keeping/Accounting||2|
|3||CBM 106||Managing marketing and finance||2|
|4||CBM 108||Office Management||2|
|5||CBM 199||Long Essay||4|
CBM 101: PRINCIPLES OF MANAGEMENT
Contemporary Principles of Management. Leadership, Entrepreneurship, and Strategy; Planning, Organizing, Leading, Work Attitudes; Organizing Effective Teams; Motivating Employees; Organizational Control; Effective Selection and Placement Strategies.
CBM 103: BUSINESS COMMUNICATION
Communication in Context; Effective Business Communication; Principles of Verbal Communication; Emphasis Strategies; Audience analysis; Differences in Perception; Effective Business Writing. Speaking Ethically and Avoiding Fallacies.
CBM 105: BUSINESS METRICS AND QUANTITATIVE METHODS
Setting KPI; Net Profit Margin; Net Promoter Score; Sales Growth Year-to-date. Set theory, linear equations. Descriptive statistics; Basic spreadsheet operations and functions; Filtering, Pivot Tables, and Charts.
CBM 107: TECHNOLOGY FOR BUSINESS
Proprietary and open source applications; Technology for productivity; Time tracking software; project management; digital filing; email management. Financials technology; online invoicing; online budget; Telecommuting: mobile office; virtual phone number and electronic fax line.
CBM 109: BUSINESS ENVIRONMENT
Range of different businesses; sectors of business activity (primary, secondary and tertiary); Business purposes; Types of ownership; Key stakeholders; Economic Environment: importance of stability. Global interaction; Political; Legal and Social.
CBM 111: COMPUTER DATA PROCESSING
Microsoft Word word-processing skills: creating, editing, formatting, enhancing, and sharing documents. Microsoft Excel spreadsheet skills: creating and editing formulas, functions, charts, Microsoft Access database skills. Microsoft PowerPoint
CBM 102: MANAGING PEOPLE, PRODUCTS AND SERVICES
Human resource management: Functions and evolution of human resource management; Industrial/employee relations; Operations management: The role of operations management; Production methods; Lean production and quality management; Production planning.
CBM 104: DIGITAL BOOK KEEPING/ACCOUNTING
Set up books of account in Wave Accounting; Manage and create customer master invoices and receive payment through Wave; Manage and create vendor master and book various type of expenses; Perform bank reconciliation independently; Understand various reports in Wave.
CBM 106: MANAGING MARKETING AND FINANCE
The Marketing Plan; Situational Analysis; Customer Analysis; Competitor Analysis; Strategic Partners; Customer Relationships and Selling Strategies; Marketing Climate; PESTEL analysis approach; Segmentation; Market Segmenting, Targeting, and Positioning.
CBM 108: OFFICE MANAGEMENT
Meaning, functions and importance of office management; Principles of office management and organization; Principal departments of modern office; Centralization vs. decentralization of office services; Office Manager; Company Secretary.
CBM 199: LONG ESSAY
Students are to write a minimum of 5,000 words on contemporary business management issues/ problem.
SCORING AND GRADING SYSTEM
The marks obtained shall be converted into letter grades and transformed to grade points as follows:-
|Distinction (A)||70 % and Above|
|Credit (B)||60% – 69%|
|Pass (C)||50% – 59.9%|
|Fail (F)||49.9% and Below|
Thus, to obtain a pass grade in a course, a student must score at least 50%