Certificate Programme In Business Technology

The certificate in Business Technology Program seeks to prepare students for effective participation in the business world.

DURATION:
6 months
ID:
CBT
CREDIT:
24

Address

Abeokuta Business School, Fadere Plaza, Oke Mosan, Abeokuta, Ogun State, Nigeria   View map

Categories

Course

The certificate in Business Technology Program seeks to prepare students for effective participation in the business world. It will develop business technicians with capability to cope with the challenges facing small businesses, by leveraging on open source software (where available) and/or cheap software and infrastructure sharing platforms. The programme aims to develop new set of entrepreneurs that would be able to recommend, train and guide small businesses on the appropriate tools and technology stack for effective and efficient operations. Irrespective of the primary field of study, this programme will help employees to achieve their career objective by displaying skills that render them indispensable in their respective organisations.

TARGET AUDIENCE

Clerical and Executive officers engaged in office duties and routines as well as those not in management science field of studies. Non-clerical staff that have attained SSCE and now hope to join the clerical staff cadre. Self-employed and young entrepreneurs.

ADMISSION REQUIREMENTS

5 O’L Credit passes in not more than two sittings with at least a Pass in English Language. Basic computer skills (opening files, folders, and applications, copying and pasting); Access to personal or home computer for practice. Experienced/matured candidates that demonstrate sufficient background knowledge by passing entrance examination and interview may also be considered for admission.

DURATION

Two Semesters of Two Months per Semester.

MODE OF STUDY 

The programme will run on a flexible full time basis.

1ST SEMESTER (3 MONTHS)

S/N Code Title Course Units
1. CBT 101 Productivity Tools and Technology 2
2 CBT 103

Marketing Technology

2
3 CBT 105 Business Meetings, Events and Presentation Technology 2
4 CBT 107 E-commerce Sites 2
5 CBT 109 Online Billing and Payment Technology 2
6 CBT 111 Customer Communication 2
Total 12

 

2nd SEMESTERS (3 MONTHS)

S/N Code Title Course Units
1. CBT 102 Web Analytics, Heat Maps and Optimization 2
2 CBT 104 Customer Survey and Data Collection Tools 2
3 CBT 106 Admin Operation Technology 2
4 CBT 108 ERP System for SME 2
5 CBT 199 Long Essay 4
Total 12

 

CBT 101: PRODUCTIVITY TOOLS AND TECHNOLOGY

Review of software/websites for internal operations, content creation and design, screen capture and e-signature. Get started with Adobe Sign; Set up your user profile; Work with forms and templates; Manage account & group settings.

CBT 103: MARKETING TECHNOLOGY

Review of marketing software/websites including advertising and social media technology. Marketing software: Campaign Monitor, GetResponse, Pushover, MailChimp, Sumo, SendinBlue, Drip, Customer.io, HubSpot, Facebook Algorithm; Facebook Business Manager;

CBT 105: BUSINESS MEETINGS, EVENTS AND PRESENTATION TECHNOLOGY

Review of software/websites for voice, meeting, event, presentation and webinar. Working with Contact Cards. Enterprise Voice Options. Skype for Business Video Calls: Collaboration and Integration: Scheduling a Meeting; Joining a Meeting; Collaboration.

CBT 107: E-COMMERCE SITES

Review of software/websites for e-commerce and online retail business: Syte.ai, Volusion, Shopify, Squarespace, Bread, Sears.com, Wish.com, Kohls.com. Set up your online store; Choose a design for your store; Edit Shopify settings; Launch your store; Add a domain name.

CBT 109: ONLINE BILLING AND PAYMENT TECHNOLOGY

Payment Methods – Trends, Developments, and Innovation;  E-wallets, Mobile Wallets, and P2P Payments; Invoice and Pay Later Solutions; Instalment Options; Cryptocurrencies Payments; The Next-Generation POS.  PaySimple, ePay Advantage.

CBT 111: CUSTOMER COMMUNICATION

Review of software/websites for customer communication and engagement: Intercom, Front, Teamwork Desk, DocSend, Chatfuel, Smooch, TapeACall,. Business Messenger; Automated answers; Product Tours; Targeted Messages; Team Inbox; email, app-like content.

CBT 102: WEB ANALYTICS, HEAT MAPS AND OPTIMIZATION

Review of software/websites for Web Analytics, Heat Maps and Search Engine Optimization. DataHero, Hotjar, Chartmogul, Taplytics, Chartio, Geckoboard, Amplitude, Kissmetrics, Optimizely, Unbounce. Google analytics conversion rate; Google Analytics + OptinMonster.

CBT 104: CUSTOMER SURVEY AND DATA COLLECTION TOOLS

Review of software/websites for data collection, database enrichment and customer feedback survey. Clearbit, InsideView, Qualaroo, ipinfo, Segment, Wootric, Promoter.io, SurveyMonkey, GetFeedback, Survey Design & Character Limits; How to Analyze Survey Results.

CBT 106: ADMIN OPERATION TECHNOLOGY

Review of software for HR, Accounting, Finance, Project management and productivity. Airtable, Redbooth, Teamwork Projects, Textio, Perka, Gusto, Namely, Greenhouse, Officevibe, Lever, JazzHR, Truework, Expensify, Shoeboxed, Quickbooks, Wave, Slack, Followup.

CBT 108: ERP SYSTEM FOR SME

Enterprise Resource Planning (ERP); Components of ERP Software; Review of ERP systems for SMEs: Odoo, xTuple, ERPNext, OpenPro ERP, Compiere, Bitrix24, iDempiere, opentaps Open Source ERP + CRM, webERP, Openbravo. Document Management and Time Management

CBT 199: LONG ESSAY

Students are to write a minimum of 5,000 words on contemporary application of business technology. Examples of focus area may include: WhatsApp for SME, Instagram for SME, Twitter for SME, LinkedIn for SME.

SCORING AND GRADING SYSTEM

The marks obtained shall be converted into letter grades and transformed to grade points as follows:-

Grade Grade Point
Distinction (A) 70 % and Above
Credit (B) 60% – 69%
Pass (C) 50% – 59.9%
Fail (F) 49.9%  and Below

Thus, to obtain a pass grade in a course, a student must score at least 50%